MetroFax Review

MetroFax offers a competitive online faxing service for medium to high level fax users, and is ideal for small businesses and individuals who send and receive a large number of documents via fax communication each month.  MetroFax is compatible with both MAC and PC’s and can be quickly and easily integrate into most office environments and saves you from having to purchase and maintain additional fax machine equipment and dedicated phone lines.  You can even keep your existing fax number with MetroFax by setting up a call forwarding feature and this is ideal for all of those businesses who have already printed their promotional paperwork such as brochures, flyers and business cards.

Main Features
The MetroFax basic plan costs just $12.95 per month and for this you can send and receive up to 1,000 pages of fax.  Overage fees are among the lowest in the industry, just 3 cents per page compared to the standard 10 cents per page of many competitors.  MetroFax has some good features too including:
•    Quickly and easily send and receive faxes from any location in the US or Canada without paying long distance fees.
•    MetroFax offers customers toll free numbers for a small fee, which means that your clients will be able to fax you for free.
•    Online faxing from MetroFax is compatible with a wide range of different file formats including Excel, Word, Quattro Pro, CSV, PDFs and Lotus.
•   You can add multiple users to your account for a small additional charge ($2 each), which is ideal for small businesses as it allows all of your team to access the online faxing facility and take advantage of the cost saving benefits.
•    When you join MetroFax’s online faxing service you will not have to sign any contracts, and this means that if you decide to cancel your service at any time you can do so without any hassle, and there will be no cancellation fees to pay.
•    MetroFax ‘Fax Print’ command can be installed on your Outlook toolbar, which makes sending faxes even quicker and easier.
•    MetroFax will automatically resend your fax up to five times in the event of a failed fax, which often happens because the other number is busy.  This will help to ensure that all of your faxes get through, without you having to put the time in yourself to keep resending them.
•    You can send faxes to multiple recipients at once with MetroFax, simply by typing each of the full fax numbers (plus area codes if applicable) of the recipients in the ‘To’ field as you are setting up the fax.  You can also send multiple documents at once as well by adding them as individual attachments to your online fax.

Customer Support
MetroFax has a useful website that provides a lot of information about their services, including online demos, tips and FAQs.  There is also a toll free telephone number and email support helpdesk if you have any further queries or concerns. Get their offer: 1000 faxes in and out for $12.95 / month.